Standard Shipping
We provide free shipping for orders over €69 at present.
Shipping Methods.
We use 4PX shipping company for our goods. We use 4PX shipping company for our goods. If you’d like to pay extra charges for expedited shipping, please contact us via email. We will try our best to catch up with the date you requested.
LeadTime
Generally, most of our products are in stock, your order will be shipped out within 3-5 working days after your payment is verified. But in case of any hot products are temporarily out of stock, we will contact you ASAP through email to ask for an extension or change other items or any of your suggestions.
Delivery
All packages are sent from China by default. If the ordered product is in stock in a third-party warehouse in your country, we will prioritize the delivery location to the local warehouse, so as to achieve faster delivery and shorten your waiting time.
For different countries and regions, shipping methods would be different offered by 4px.
For most countries and regions, it will take about 12-25 days for the delivery normally from China.
Tracking
A tracking number will be provided after shipping, and it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Tracking link:
https://parcelsapp.com/en/tracking
1) Enter the tracking number
2) Click "TRACK PACKAGE" and you will see the updates
Tax
All outgoing packages are pre-charged with GST and VAT.
Notice
1) Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated customer service team will contact you within 24 hours (from Monday to Friday).
2) Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Contact Us
If any issue during the shipping time or after receiving the item, please feel free to contact us, we are happy to help.